Alexander Bentley knows that you care how information about you is used and what we do with your personal information. We appreciate your trust and want you to feel confident in our services and security as it relates to your personal information. This notice describes our Privacy Statement. By using the Alexander Bentley web site you are accepting the practices described in the Privacy Statement.
The information we learn from our customers helps us to personalize and continually improve the web site and services we provide. We will tell you when we need to collect any information that personally identifies you (personal information) or allows us to contact you. Here are the types of information that we may gather:
- We receive and store any information that you enter on the web site or give us in any other way.
- You can choose not to provide certain information, but then you might not be able to take full advantage of many or any of the web site features and capabilities.
- We use the information that you provide for such purposes as responding to your requests, improving our web site features and for communication with you. For example: We will request personal information such as name and email address in order for us to be able to contact you.
Alexander Bentley does not store or keep any debit or credit card details or any bank information or personal payment information. Any debit card, credit card, bank information, payment information or billing address information is provided directly by you to the payment service provider or ecommerce site used by Alexander Bentley. No payments are made directly to Alexander Bentley and Alexander Bentley does not have access to any of this information.
We will occasionally hire other companies to provide services on our behalf, including answering customer questions. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.
We receive and store certain types of information whenever you interact with the Alexander Bentley web site. For example, like many web browsers, we store information locally and we obtain certain types information when, for example, your smart phone accesses the web site such as the version of the operating system the smart phone supports.
At no time do we ever provide your information or contact information to any third party vendor, associate or service provider unless absolutely necessary. We respect your privacy.
Alexander Bentley will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Alexander Bentley; (b) protect and defend the rights or property of Alexander Bentley, and, (c) act in urgent circumstances to protect the personal safety of users of Alexander Bentley products or services, or the public.
When you give us personal information, Alexander Bentley will not share that information with third parties without your permission, other than for the limited exceptions already listed. It will only be used for the purposes stated above. Alexander Bentley strictly protects the security of your personal information and honors your choices for its intended use. We carefully protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. Your personal information is never shared without your permission, except under conditions explained above. Alexander Bentley stores data in systems with limited access. Your information may be stored and processed in the United States, Canada or the United Kingdom or any other country where Alexander Bentley, its affiliates or agents are located.
If you choose to use the Alexander Bentley web site, your use and any dispute over privacy is subject to this Notice and our Terms of Use, including limitations on damages, arbitration of disputes, and application of the law of the State of California. If you have any concern about privacy of your personal information as used and collected, please contact us by emailing Support@AlexanderBentley.com and send us a thorough description of any issue and we will try to resolve it.
Business changes constantly and our Privacy Statement and our Terms of Use will also change from time to time as well. You should check back to see recent changes. Unless stated otherwise, our current Privacy Notice applies to all information that we have about you. We stand by the promises we make and will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.
The section headings used herein are for convenience of reference only and do not form a part of these Terms of Use and no construction or inference shall be derived therefrom.
Questions regarding our Privacy Statement and Terms of Use or any other related material can be directed to our support staff by emailing Support@AlexanderBentley.com.
Copyright © 2026 Alexander Bentley